- Shipping & Returns
Shipping & Returns
TETo edit this page simply login to the control panel, click the Website Content tab and choose the View Web Pages option. Click Edit next to the Shipping & Returns page and you can change this text. A sample returns policy is shown below which you can edit as needed.
In the best interest of our clients, orders may be canceled if the cancelations is made prior to shipping. We do not charge a restocking fee, we only hope you revisit us again when looking for decorations for your next event. Once a purchase is complete and the items are shipped, all purchases will be considered final, refunds and/or returns will not be authorized.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations. We generally do not use the US Postal service so no product can be shipped to a P.O. Box.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Please write or call for shipping quotes. All shipping quotes are from our zip code in Texas, 77590, to your country of origin. Any international order placed without a shipping quote conformation, will be canceled and full refund extended to the purchaser.